Privacy Policy

Effective Date: March 4, 2025

Information Collection and Use

We collect the following types of information:

  • Client contact details (name, email, phone number)

  • Network and system configuration data

  • Log files and usage statistics

  • Payment information

This information is used to provide and improve our IT services, communicate with clients, and process payments.

Data Storage and Security

We implement industry-standard security measures to protect client data. Information is stored on secure servers and accessed only by authorized personnel.

Third-Party Sharing

We do not sell client data. We may share data with subcontractors or service providers as necessary to deliver our services. All third parties are bound by confidentiality agreements.

Data Retention

We retain client data for the duration of the service contract and for a period afterward as required by law or for legitimate business purposes.

Client Rights

Clients have the right to access, correct, or delete their personal information. Requests can be submitted to privacy@dogger.services.

10DLC Privacy Policy Statement

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Policy Updates

We may update this policy periodically. Significant changes will be communicated to clients via email.

Contact

For privacy-related inquiries, contact our Data Protection Officer at dpo@dogger.services.