The experience to bring continuous technological & process improvement to your organization
Headquartered on Hilton Head Island, South Carolina with an ability and willingness to support clients worldwide, Dogger & Co. provides technology and consultation services to individuals, corporate boards, and organizations in the small-to-medium size market space (<250 employees). Our business specializes in technology infrastructure with separate concentrations in strategic management and process improvement; from analysis and research, to design, implementation, and training. Whether you have a home office, you're a mobile 'warrior', or a multi-location organization, we ensure you are protected with technology best practices to help you and your business thrive in the world. We bring extensive experience and professionalism to every project and customize our services to your needs and goals.
Our knowledge base surpasses two decades involving experience with logistics, manufacturing, insurance & finance, real estate, law, retail, and education. We’re on the pulse of technology security and business strategy, and have implemented numerous approaches specific to the needs of our clients—all to give you exceptional service that will last for years to come.
Get in touch with us to set up a consultation, or use the contact form at the bottom of this page to enquire whether our services are right for you.
Contact
➤ LOCATION
Hilton Head Island, SC 29926
☎ CONTACT
jd@dogger.services
(843) 422-5009
Areas of Practice
Technology infrastructure
This tends to be the 'base' of most businesses, and we start from the base of technology infrastructure and move forward from there. Are your systems adequately protected (i.e. can you recover from a technology failure quickly enough to not lose clients?) Are you protecting your data from corruption or pilfering? Then we move to technology infrastructure efficiencies -- is this the best operating system, hosting location, or database structure for your business?
Client: quality & impression assessment
What do prospects and clients 'really' think about your business? Does their first point of contact with you exhibit your mission and values? Is your physical location clean, organized, 'professional' looking? Is your web presence consistent? How do you compare to your competition? What is being 'said' on-line or 'offline' that you can control or improve?
process improvement
It's the little things in life. Do your clients have to type (or write) their name and address more than once in your web interface, contract(s), or purchase order? Do your employees have to look in different databases, folders, or systems for the necessary information? Is your team taking five steps to accomplish the same thing your competitor achieves in two steps? You're familiar with the adage "time is money" -- our goal for you is 'process utopia'.
Employee experience: Training & Change
Are you 'taking care of' your key employees? Is your team appropriately trained on the new systems in order to take advantage of the 'proposed efficiencies'? Are you thinking about making changes; if so, have you involved the influencers in your organization to achieve necessary 'buy-in'? What do your employees think about you; your management style? Have you surrounded yourself with 'like-minds'?
business strategy
Should you be diversifying? Are you perfectly caring for the ~20% of clients that generate ~80% of your business? Do you even know who those clients are and why they are with you? Is your team distracted by unnecessary activities? Should you be slimming down your operations or increasing your sales force? Do you have a grasp on projected cash flows for appropriate future investments? Are you taking care of your employees? What is your competition doing and are there disrupters on the horizon?
research & review
Are you and your team too busy to lead the research and review of the new location, technology solution, or contract updates? Are there dozens or hundreds of options and you just need to know the top five? Is the decision 'minor' from a financial investment perspective but still requires substantial time? Is the scope of the problem or data such that it appears too daunting to tackle? We're here for you.
“We must all obey the great law of change. It is the most powerful law of nature.”
Let's Chat.
Use the form below to contact us regarding your enquiry. Please be as detailed as possible. Include your industry along with any specific document requests. To help us best service your enquiry, we recommend that you first describe the issue you’re having before telling us what you want to achieve. You may also email or call us to make an appointment.
For job opportunities, please email us your resume. We’re always looking for new and exceptional talent to lead the firm into uncharted fields of practice.